Privacy Policy
Privacy Policy
The Town of Latchford is committed to protecting your privacy and safeguarding the personal information you provide when using our website and municipal services.
The Town collects, uses, retains and discloses personal information in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and other applicable legislation.
Information We Collect
You can browse the Town of Latchford website without providing personal information.
Personal information may be collected when you choose to:
- complete an online form or application;
- register for a program, event or service;
- subscribe to municipal notices or updates;
- submit a question, complaint or service request;
- make an online payment; or
- otherwise provide information to the Town electronically.
Depending on the service, this information may include your name, address, telephone number, email address or other information necessary to provide the requested municipal service.
Where personal information is collected, the Town will provide a notice of collection when required by MFIPPA.
How We Use Your Information
Personal information collected through the Town's website will be used only for the purpose for which it was collected, for a consistent purpose, or as otherwise permitted or required by law.
The Town does not sell personal information.
Website and Analytics Information
When you visit the Town's website, certain technical information may be collected automatically, such as your browser type, device type, pages visited, date and time of your visit and Internet Protocol (IP) address.
This information may be used to maintain website security, understand how the website is being used and improve our online services.
The website may also use cookies or similar technologies to support website functionality and improve the user experience.
Third-Party Websites and Services
The Town's website may contain links to external websites or use third-party services, such as online payment systems, social media platforms, mapping services or other online tools.
Once you leave the Town of Latchford website or access a third-party service, that organization's privacy practices may apply. The Town is not responsible for the privacy practices or content of external websites.
Protecting Your Information
The Town takes reasonable measures to protect personal information from unauthorized access, use, disclosure, loss or alteration.
Information submitted through the website may become a municipal record and may be retained in accordance with applicable legislation and the Town's records retention requirements.
Access to Your Information
Under MFIPPA, individuals have certain rights to request access to records held by the Town, including their own personal information, and may request correction of personal information where appropriate.
For information about accessing municipal records, please contact the Town.
Email and Online Communications
Residents are encouraged not to send sensitive personal or financial information through regular email unless specifically instructed to do so.
Emails, forms and other communications submitted to the Town may become municipal records and may be subject to applicable access, privacy and records retention requirements.
Questions or Concerns
If you have questions about this Privacy Policy or how the Town collects, uses or protects personal information, please contact:
Town of Latchford
10 Main Street, Highway 11
Latchford, Ontario
Telephone: 705-676-2416
CAO/Clerk-Treasurer
Email: mrobinson@latchford.ca
For more information about privacy and access rights under MFIPPA, you may also contact the Information and Privacy Commissioner of Ontario.
Updates to this Policy
The Town of Latchford may update this Privacy Policy from time to time to reflect changes to legislation, technology, municipal services or website practices.